In the fast-evolving world of human resources, few voices carry the weight of experience like Rakhee Aggarwal, Head HR at OktoBuzz. With over 15 years navigating BPOs, KPOs, and the dynamic advertising sector, Rakhee joins host Pooja Monga on ValueMatrix.TV to unpack the seismic changes in talent management.
This episode dives into the Gen Z influx that’s demanding fresh approaches: these quick learners are in high demand yet bring rigidity, aggression, and a low tolerance for patience. Rakhee reveals how organisations must innovate hiring practices, mentor aggressively, and foster growth amid rising market pressures. From her 11 years in advertising, she highlights the need for new strategies to integrate them seamlessly, addressing challenges with leaders and systems.
The conversation then turns to AI’s double-edged sword. While it automates processes for speed, Rakhee stresses it can’t replicate the personal touch essential for onboarding and handling human complexities. Echoing generational contrasts, she argues for balance: AI as a tool, humans as the heart. As Pooja probes future workforce dynamics, including the looming Alpha generation, Rakhee’s wisdom underscores empathy’s enduring load in HR.
Tune in for actionable perspectives on evolving recruiter roles and why emotional intelligence remains irreplaceable. Whether you’re an HR leader or talent strategist, this dialogue offers a roadmap for tomorrow’s organisations.
